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Elevating Connected Human Experiences

Project Manager – Telephony, Unified Communications

Project ManagerProject ManagerFull TimeRemoteTeam 1,001-5,000Since 1993H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

22 days ago

Salary

$60K - $120K / year

Bachelor Degree4 yrs expEnglishVo IP

Job Description

• Coordinates internal resources and third parties/vendors for the flawless execution of projects • Ensures all projects are delivered on-time, within scope and within budget • Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility • Ensures resource availability and allocation • Develops a detailed project plan to monitor and track progress • Manages changes to the project scope, project schedule and project costs using appropriate verification techniques • Measures project performance using sanctioned tools and techniques • Reports and escalates to management as needed • Manages the relationship with the client and all stakeholders • Performs risk management to minimize project risks • Establishes and maintains relationships with third parties/vendors • Identifies, tracks, and manages project issues • Tracks project performance, specifically to analyze the successful completion of short and long-term goals • Meets budgetary objectives and makes adjustments to project constraints based on financial analysis • Manages, tracks, and reports on project billing milestone status and completion schedule • Develops comprehensive project plans to be shared with clients as well as other staff members • Uses and continually develops leadership skills • Develops spreadsheets, diagrams and process maps to document needs • Forecasts project revenue and ensures revenue commitments to the business are met

Job Requirements

  • 4-8 years of project management experience
  • 2+ years of experience in a professional services environment
  • Experience with Avaya, Cisco, Microsoft, or Genesys product lines - telephony, VoIP, unified communications
  • Strong track record of delivering complex solutions with lots of cross team dependencies
  • Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence
  • Experience creating and maintaining project plans, issue logs, risk register, and status reports
  • Strong technical aptitude, organization, analytical, and project management skills
  • Experience working and communicating with Executive level management
  • Excellent written and oral communications skills that are audience appropriate with appropriate style and delivery to influence audience
  • Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisions
  • Ability and willingness to adapt to change and work in a fast paced environment

Benefits

  • 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
  • Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
  • RX Home Delivery
  • HSA with Employer Contribution
  • In-vitro Fertility (treatment coverage)
  • Dental
  • Vision (2 plans: 12-month and 24-month frames allowance)
  • FSA Plans (Healthcare, Dependent Care and Limited Purpose)
  • Pre-tax Commuter Plans
  • Employer-paid Life Insurance
  • Employer-paid Short + Term Disability
  • Long Term Disability (2 plans: Employer-paid or optional Self-paid)
  • Paid Parental Leave (4 weeks at 100%)
  • Employee Assistance Plan
  • Voluntary Life Insurance for team member, spouse and child
  • Voluntary Accidental Death for team member and spouse
  • Legal/ID Theft Plans
  • TeleHealth
  • Wellness via Omada Health (healthy living solution)
  • Travel Assistance
  • Business Travel Accident Coverage
  • Medical for foreign travel coverage
  • Employer-paid Pet Telehealth
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Volunteer Time Off
  • 10 Holidays
  • Summer Sizzle
  • On Demand Pay (Daily Pay)

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