• Support end-to-end study delivery resourcing across clinical programs and countries. • Contribute to forecasting, recruitment, resource allocation, deployment, and Full-Service Provider (FSP) oversight. • Develop, maintain, and continuously improve reusable, automated reports and dashboards to track resource capacity, utilisation, and allocation trends. • Leverage AI, analytics, and visualisation tools to identify patterns, predict resourcing needs, and flag potential risks or inefficiencies. • Serve as the single point of accountability for managing resource allocations at a program level. • Partner with HR and Talent Acquisition to manage the hiring process. • Manage Work Request Forms and the associated process. • Build strong, collaborative, supportive relationships with SDRM colleagues. • Support continuous improvement in resource management processes, tools, and systems.