• Identify and develop qualified prospects for SBA loan products through centers of influence • Work directly with applicants to assess SBA eligibility and Fifth Third credit qualifications • Ensure adherence to the SBA SOP and Fifth Third credit policy while keeping the customer at the center • Work with product partners to analyze, evaluate, and develop a tailored relationship strategy for each client or prospect • Attend community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks • Utilize the organization’s value proposition to articulate the advantages of obtaining financing through a tech-enabled lender • Effectively retain and grow long-term profitable client relationships • Plan and conduct relationship-strategy and relationship-review meetings with product partners • Conduct thorough effective pre-call planning, One Bank consultative sales approach, and prompt post-call follow-up • Partner with internal stakeholders on credit requests, and adhere to established portfolio management guidelines • Monitor customer financial performance, condition, and industry trends