Care Management Simplified!
Part Time Bilingual Care Ambassador - BONUS Eligible
Location
New York
Posted
39 days ago
Salary
Not specified
Seniority
Mid Level
Job Description
CircleLink Health is looking for a passionate, outgoing, and tech savvy Care Ambassador to enroll Medicare patients into a monthly check-in program. In this part time role, our Care Ambassadors play a key role in enrolling Medicare patients into high-impact care programs. This is an ideal opportunity for someone who desires to help people access the care they deserve (and better understand it!)
As a Care Ambassador, you'll call patients directly on behalf of their healthcare provider, explain program benefits, address questions, and encourage enrollment. You’ll be part educator, part advocate, and part closer—driving real results through meaningful conversations.
Job Requirements
- What You’ll Do:
- Cold calling Medicare patients using our specialized enrollment software (making around 15 calls/hour)
- Clearly explain the care program’s benefits, eligibility, and parameters
- Answer questions with empathy and accuracy, ensuring patient understanding
- Motivate and strongly encourage patients to enroll—overcoming objections when needed
- Accurately and thoroughly document every call and patient interaction in our system
- Track and communicate recurring questions, issues, and feedback to management
- Stay up to date on program details and best practices for patient outreach
- Calls must be completed on weekdays between 9am-6pm ET
- A minimum of 20-25 hours of availability per week is required
- What We're Looking For:
- At least TWO years of outbound PHONE sales experience is a MUST HAVE!
- Fluent in both English and Spanish is a MUST HAVE!
- Demonstrated experience with high-volume cold calling, including confidently initiating outbound calls, engaging prospects, and driving appointment-setting results. This role is 100% cold calling.
- Self-directed, able to work independently with little supervision while meeting performance metrics
- Good with technology and eager to learn and use new software
- Excellent organizational and time management skills
- Strong communication skills
- Strong critical thinking and problem-solving skills
- A patient-first mindset with the ability to build trust quickly
- Motivation to hit performance goals and a drive to improve every day
- Detail-oriented with a commitment to 100% accurate documentation
- Resilient and adaptable—able to handle objections and keep conversations productive
- Very strong closing skills are a must
- Medicare experience or knowledge is highly desired
Benefits
- Compensation:
- $20 per hour. You will be eligible for a performance-based $200 bonus after 60 days' employment.
- This is a 1099, independent contractor role.
- The contractor hired is responsible for their own equipment, payroll taxes and benefits.
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