Republic Services

As a leader in environmental solutions, recycling & waste, we partner with customers to create a more sustainable world.

Customer Support Specialist – Hazardous Waste

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 1998H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

25 days ago

Salary

$17 - $26 / hour

High School2 yrs expEnglish

Job Description

• Provide exceptional customer service and waste support to clients. • Facilitate communication channels to address customer queries effectively. • Respond to customer inquiries, process orders, prepare correspondence, troubleshoot issues, and fulfill customer needs. • Prepare shipping documents, including manifests, using correct DOT hazardous material descriptions for shipments. • Investigate billing discrepancies, process adjustments, and manage invoicing and collections. • Evaluate treat groups assigned to approved profiles and select pricing sheets.

Job Requirements

  • 2-4 years experience in a customer-facing role addressing customer needs, preferably within the waste disposal, chemistry or related field.
  • High School diploma or GED.
  • Knowledge of Resource Conservation and Recovery Act (RCRA) Laws and Regulations.
  • Knowledge of basic accounting processes.
  • Proficient with Microsoft Office, DocuSign, and PDF writer.
  • Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations.

Benefits

  • Comprehensive medical benefits coverage.
  • Dental plans and vision coverage.
  • Health care and dependent care spending accounts.
  • Short- and long-term disability.
  • Life insurance and accidental death & dismemberment insurance.
  • Employee and Family Assistance Program (EAP).
  • Employee discount programs.
  • Retirement plan with a generous company match.
  • Employee Stock Purchase Plan (ESPP).
  • Paid Time Off (PTO)

Related Job Pages

More Customer Support Jobs

Customer Service Representative, Mutual Funds

Manulife

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

Customer Support25 days ago
Full TimeRemoteTeam 10,001+Since 1887H1B Sponsor

Customer Service Representative delivering exceptional service at John Hancock

Arizona + 2 moreAll locations: Arizona, New Hampshire, Massachusetts
$36.9K - $57.6K / year
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Client Support Specialist providing Treasury Management client services

Texas
Customer Support25 days ago
Full TimeRemoteTeam 10,001+H1B No Sponsor

Lead joint business planning and execution with Albertson's to deliver Kimberly-Clark Adult & Feminine Care objectives. Build trusted customer relationships, negotiate and sell plans, analyze data to recommend improvements, manage cross-functional stakeholders, and own delivery of sales and business results.

Illinois + 1 moreAll locations: Illinois, West Virginia
$111.2K - $137.5K / year
Full TimeRemoteTeam 6,292Since 1980

Handle customer orders and account inquiries via phone, email, and chat. Recommend products and solutions, assist with website navigation and online ordering, and provide friendly, accurate support. Learn product, pricing, and shipping details to resolve issues and build customer relationships.

California