• Manages account posting and/or receivable and collection activities of department to maximize income from services rendered. • Provides reporting on accounts reimbursement and/or A/R activity, income budget forecasting and implements service orientation for patient accounts office. • Develops and maintains systems for account management, data entry, collections and general operations of Accounts Receivable (A/R). • Develops income projections and long range plans for obtaining them. • Provides monthly income, cost center and ad hoc reporting to Business Manager. • Maintains environment and training opportunity compatible with growth and development of staff. • Oversees office staffing, ensuring appropriate staffing levels. • Provides managerial guidance to assistant managers to meet monthly/annual goals. • Maintains and updates master fee schedule. • Prepares and monitors patient accounts annual income and expense budget under direction of Business Manager. • Serves as liaison to third party payers, vendors, medical center personnel, patients and/or their families in problem situations when necessary. • Assists with the development of A/R charge and collection policies. • Assists with contract negotiations with third-party payers. • Assists supervisors in recruiting personnel needed.