• Define and execute the vision for a fully integrated, data-informed revenue operations function for the assigned division, aligned with company growth objectives. • Partner closely with the sales division leader, as well as Marketing, Customer Experience, IT, and Delivery, to enhance GTM performance, drive cross-functional alignment, and ensure operational continuity from lead generation through customer success. • Establish and manage division-specific KPIs, dashboards, and reporting frameworks that drive accountability and transparency within the division. • Partner with the Sales VP on the rhythm-of-business for the division, including pipeline reviews, forecast accuracy, quarterly business reviews, and performance reporting to executive leadership. • Ensure consistent processes and communication across all stages of the customer lifecycle within the division — from initial engagement through onboarding, adoption, renewal, and expansion. • Proactively identify and resolve friction points in the division’s revenue processes to improve customer satisfaction and retention. • Architect, document, and continuously improve GTM processes that enhance forecasting accuracy, pipeline velocity, operational scalability, and revenue predictability within the division. • Collaborate with division VPs and functional leaders to assess current revenue technology usage, identify gaps, and recommend improvements or new solutions that align with business needs. • Partner with IT and data teams to ensure system integrations deliver a single source of truth for all revenue data. • Champion a culture of continuous improvement and operational excellence across the division.