• Manage EDI implementations, enhancements, and change requests from initiation through completion, using structured project management methodologies. • Gather, document, and validate detailed business and technical requirements for EDI integrations and changes. • Support JD Edwards EnterpriseOne 9.2 EDI tables, ensuring accurate data flow between business applications and trading partners. • Serve as the primary liaison between business users, IT teams, trading partners, and the company’s third-party EDI service provider. • Monitor, troubleshoot, and resolve EDI incidents related to data, mappings, translations, and communications. • Manage EDI-related incidents, problems, and service requests through ServiceNow, ensuring timely resolution and clear communication. • Analyze root causes of recurring EDI issues and recommend process, system, or data improvements. • Support EDI activities related to large-scale initiatives such as acquisitions, divestitures, system upgrades, and site migrations. • Proactively identify risks, gaps, or inefficiencies in EDI processes and recommend corrective actions.