Panoptyc is a Micro Market security company. Giving operators margins, time and sanity back from theft and bad DVRs.
Customer Success Manager – Enterprise
Location
United States
Posted
21 days ago
Salary
$75K / year
Job Description
Job Requirements
- 3+ years in Account Management, Customer Success, or Revenue Ownership roles
- Direct ownership of renewal and/or expansion targets
- Experience managing mid-market or enterprise SaaS accounts
- Demonstrated history of achieving or exceeding Net Revenue Retention targets
- Expansion or upsell quotas
- Renewal rate goals
- Deep understanding of customer health frameworks and KPIs
- Exceptional written and verbal communication
- Executive-ready documentation and presentation skills
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401 k with employer contribution
- Paid time off and paid holidays
- Parental leave if applicable
- Professional development support
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