• Assist in driving the discovery process, helping to uncover prospect/customer’s business objectives and issues • In collaboration with Sales, use in-depth product knowledge to deliver captivating product demonstrations • Establish credibility and build relationships with key stakeholders • Identify and document key customer requirements, challenges, and potential opportunities • Provide feedback to cross-functional internal partners on solution development efforts • Assist in responding to functional and technical elements of RFPs (requests for proposal) • Work with internal and external teams to ensure successful onboarding and rollout of solutions sold • Contribute to documentation of best practices and other supporting materials for marketing-driven technical content repository