• Provide day-to-day technical support (hardware, software, network) and manage the full device lifecycle (procurement, configuration, maintenance) for Mac and Windows environments. • Build, maintain, and optimize automation workflows using Zapier, Workato, and Google Apps Script to streamline IT operations and business processes. • Administer Google Workspace and identity platforms (Okta, JumpCloud), including user provisioning, security settings, and leveraging AI-powered features. • Collaborate on IT projects (system upgrades, migrations), maintain security best practices, and ensure compliance with company policies. • Manage asset inventory and coordinate equipment orders for new hires, replacements, and remote workforce needs. • Serve as a technical liaison for cross-functional teams to implement solutions and support communication tools (Zoom, Slack, Email). • Provide after-hours support for critical incidents as needed and participate in periodic in-office travel to our Los Angeles headquarters.