Newfire Global Partners
Software Development, Staff Augmentation, and Advisory Services company operating in 8 countries across 4 continents.
Senior Program Manager
Location
Massachusetts
Posted
15 days ago
Salary
$186K - $253.2K / year
Bachelor Degree9 yrs expEnglishAzurePMP
Job Description
• Lead the end-to-end delivery of a multi-phase RCM technology implementation, ensuring alignment with strategic goals, timelines, and quality standards.
• Partner with executive sponsors, business leaders, operations teams, and technical stakeholders to define scope, success metrics, and phased rollout strategies.
• Develop and maintain integrated program plans, budgets, resource forecasts, and risk mitigation frameworks.
• Oversee vendor relationships, ensuring performance, accountability, and adherence to contractual deliverables.
• Facilitate governance structures, including weekly program reviews, steering committee updates, and executive-level reporting.
• Drive change management efforts to support business adoption, workflow transformation, and user enablement.
• Identify, assess, and proactively manage risks, interdependencies, and escalation pathways to maintain program momentum.
• Establish clear accountability models, KPIs, and communication channels across cross-functional teams.
• Leverage Microsoft technologies for structured tracking, reporting, collaboration, and executive insights.
Job Requirements
- 9+ years of progressive program or project management experience, including at least 5 years leading healthcare technology or Revenue Cycle Management (RCM) implementations.
- Demonstrated success delivering large, multi-phase system rollouts within complex healthcare environments.
- Strong understanding of end-to-end revenue cycle workflows, including patient access, coding, billing, claims management, and reimbursement processes.
- Experience operating in consulting or client-facing delivery models, managing multiple stakeholders across business and technical teams.
- Proven ability to define scope, success criteria, governance structures, and execution roadmaps for enterprise-level initiatives.
- Strong risk management and resource planning capabilities, with the ability to proactively mitigate issues before they impact delivery.
- Experience managing external vendors and ensuring alignment with program objectives, timelines, and contractual commitments.
- Proficiency in Microsoft technologies, including Azure DevOps, MS Project, Power BI, Teams, SharePoint, and related collaboration tools.
- Professional certifications such as PMP, PgMP, or equivalent are strongly preferred.
Benefits
- medical, dental & vision coverage
- health spending accounts
- voluntary benefits
- leave of absence policies
- Employee Assistance Program
- 401(k) program with employer contribution
- Flexible work schedules and time-off policy
- company equipment for all new full-time US-based remote employees