• Partner closely with Customer Success, Sales, Marketing, Product Management, and the leadership team to align goals, share insights, and move quickly • Own the customer content calendar, help customers get more value from Coder’s products, and mine advocacy that turns satisfaction into growth • Ship a steady drumbeat of timely and evergreen enablement content that helps customers succeed and highlights under-adopted products and features • Source advocates, deliver case studies, reviews, references, speaker placements, and maintain a searchable social-proof library for go-to-market teams to use • Plan and facilitate virtual and in-person Technical Advisory Council and Customer Advisory Board events to inform Coder’s product roadmap and deepen engagement with strategic customers • Stand up new workflows, systems, and playbooks; partner with Customer Success and Sales on expansion motions, and arm them with content and programs that drive growth • Use customer signals and program performance to identify opportunities and turn them into programs that drive adoption, retention, and growth