Building interactive technology

Fraud Risk & Payments Agent

RiskRiskFull TimeRemoteTeam 51-200Since 2022H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

24 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglish

Job Description

• Review and investigate suspicious transactions, user behaviors, and payment patterns • Process payment disputes, chargebacks, and refunds according to company policies • Monitor and analyze fraud trends using various detection tools and platforms • Write detailed investigation reports and maintain accurate case documentation • Collaborate with Payment Processors and Third-Party Vendors to resolve complex cases • Support VIP player transactions and provide excellent customer service • Assist in updating fraud prevention rules and risk parameters

Job Requirements

3+ years of fraud prevention experience in social casino or gaming industry
Exceptional attention to detail in documentation and reporting
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Ability to work independently and make sound decisions
Experience handling high-value player accounts
Knowledge of compliance regulations and industry standards.

Benefits

Diversity Commitment: We are focused on building a diverse and inclusive team. We welcome people of all backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Health insurance.
Remote work options.
Professional development opportunities.

Related Categories

Risk

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