• Partner with BSA model design stakeholders to translate design decisions into detailed functional requirements, business rules, acceptance criteria, and expected outputs for the technology/product counterpart • Serve as the BSA subject matter authority in requirements discussions, ensuring compliance and regulatory considerations are fully reflected in system specifications • Evaluate proposed technical approaches from the technology/product counterpart to confirm alignment with BSA program objectives and model design intent • Maintain a prioritized list of enhancement requests, defect resolutions, and regulatory-driven changes • Own user acceptance testing for all customer risk rating system changes, new deployments, and model recalibrations, including development of test plans, test cases, and sign-off protocols • Validate that risk ratings are accurately calculated, properly assigned, and consistently applied across customer segments and business lines • Monitor model outputs on an ongoing basis to identify anomalies, unexpected distributions, or data quality issues and surface findings to BSA model design stakeholders • Optimize and tune system parameters to ensure the platform produces desired outputs • Investigate and resolve discrepancies between expected and actual outputs, coordinating with model design stakeholders on design questions and the technology/product counterpart on system issues • Maintain comprehensive functional documentation including business rules, data mappings, validation results, monitoring activities, and remediation actions for regulatory examination / audit readiness • Coordinate with the technology/product counterpart on timelines, release schedules, and issue resolution to ensure BSA priorities are appropriately reflected • Partner with BSA Department to ensure risk ratings drive appropriate workflows and reflect relevant business context • Develop and maintain a functional roadmap for BSA risk rating capabilities aligned with the Bank's growth strategy and regulatory environment • Prepare materials for management reporting on model output performance, data quality trends, and enhancement initiatives • Build, mentor, and lead a team of BSA technology analysts and functional specialists with clear performance expectations and development paths • Support new product and market expansion initiatives by assessing functional requirements for customer risk rating in new business lines