• Serve as the trusted HR advisor to the SVP Global Operations and operations leadership team, shaping talent strategies that drive growth, innovation, and organizational performance. • Develop a deep understanding of the business, operating models, and regional dynamics to anticipate workforce risks and opportunities at scale. • Provide data-driven recommendations and strategic tradeoffs on organizational design, talent allocation, leadership development, and long term capability planning. • Navigate complex transformations—workforce planning, AI adoption, reorganizations—with empathy, clarity, and influence to drive alignment and adoption across key stakeholders. • Provide confidential one-on-one coaching to senior leaders to enhance strategic thinking, drive change management initiatives, and improve performance. • Lead strategic workforce planning, capability planning, and skills gap analysis to ensure global operations teams are optimized for current priorities and future growth. • Partner with Talent Acquisition teams to assess and shape pipeline health and ensure talent investments are hyper-aligned with business needs. • Design organizational structures that balance operational efficiency, creativity, and agility, optimizing global operations effectiveness at scale. • Pioneer and lead succession planning, leadership development, and retention strategies for critical global operations role. • Use HR analytics, predictive modeling, and AI-enabled workforce tools to generate actionable insights, inform workforce strategies, and guide evidence-based executive decisions. • Partner closely with the People Data Solutions & AI team to develop and scale tools—including AI-powered assistants and data orchestration frameworks—to optimize insights, streamline analytics processes, and integrate multiple data sources. • Monitor and integrate external workforce trends, emerging research methodologies, and new technologies to continuously enhance global operations workforce strategy; advise on emerging risks and opportunities. • Translate complex data into clear, cohesive narratives for executives, influencing decision-making on talent, structure, and organizational design. • Drive adoption of new HR programs, AI-powered solutions, and workforce strategies in a fast-moving, high-growth environment, ensuring leaders and teams transition smoothly through change. • Provide guidance on employee relations, performance management, and compliance, balancing fairness with business priorities. • Promote initiatives that embed equity, inclusion, and belonging across the global operations organization.