Company Overview ​ At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future. Job Description Technical System Support and Maintenance: Assist with the provisioning and re-provisioning of LMR (Land Mobile Radio) assets, including non-first responder radios and APX Next feature sets, for public safety operations. Support the current ASTRO 2024.HS system, including system optimization, and technical support for warranty efforts related to technology refresh and upgrades. Perform programming of ASTRO radios and possess a detailed understanding of Motorola RSS/CPS software to program both subscriber and infrastructure equipment. Provide technical support for specialized systems and product applications, including troubleshooting software-driven electronics, provisioning communication system infrastructure, and performance optimization of RF and Broadband architecture (e.g., legacy analog, advanced digital P25, and data infrastructure). Program, configure, optimize, test, and document complex communications systems. Deliver everyday maintenance, troubleshooting, and repair of Motorola Land Mobile Radio Products, specifically state-of-the-art Astro 25 trunking equipment. Assist with backhaul and ethernet interfaces. Collaborate with cross-departmental technicians on the Astro System. Deliver working knowledge of Infrastructure Technologies, including Motorola Astro 25 cores, MCC console line, and third-party networking equipment. Customer Interaction and Reporting: Provide customer training on Motorola Land Mobile Radio Products. Communicate concepts, recommendations, and strategies clearly to customers and internal Motorola teams. Possess a detailed understanding of Motorola systems to assist in the design, troubleshooting, and maintenance of Motorola's product lines. Assist indirectly with warranty reporting efforts. Provide weekly reports on activities and accomplishments. Candidate Requirements: Target Base Salary Range: $65,000 - $75,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements 3+ years experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, Wired/Wireless Communication Systems, Networking Equipment, IT Systems, ASTRO, or Military experience Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.