Zscaler
We make it easy to secure your cloud transformation. Get fast, secure, and direct access to apps without appliances.
Principal Engineer – Center of Excellence
Full-stack EngineerSoftware EngineerFull TimeRemoteTeam 5,001-10,000Since 2008H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
25 days ago
Salary
$147K - $210K / year
Bachelor Degree8 yrs expExperience acceptedEnglishCloud
Job Description
• Own the technical leadership to enable the customer teams across GCS
• Develop training material, with the aid of development engineering, to address trends in customer issues and engineer skill gaps
• Deliver technical training and/or train SMEs to lead training sessions
• Set strategy and direction for reflecting customer voice and product use cases back into the product teams
• Identify product supportability gaps and develop tools or features to improve troubleshooting efficiency
Job Requirements
- 8+ years of support and networking experience as an SME specializing primarily in SD-WAN and Cloud Connector Technologies
- Expertise in networking, cloud security, and performance management with the ability to quickly master new technologies
- Proven effectiveness at collaborating and building consensus across cross-functional teams and organizations
- Experience advising leadership at the Director level and above on technical strategy and voice of the customer
- Experience developing new processes, tools, or product features to improve troubleshooting efficiency
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Related Guides
Related Job Pages
More Full-stack Engineer Jobs
Full-stack Engineer25 days ago
Full TimeRemoteTeam 1,001-5,000Since 1961H1B Sponsor
Mission Engineering Lead managing architecture and technical delivery for DoD projects
CloudCyber SecurityIoT
Staff Software Engineer
OsmindThe premier technology platform for breakthrough mental health treatment and research.
Full-stack Engineer25 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor
Staff Software Engineer shaping technical foundation at psychiatry-focused tech company
Software Engineer
Lumin DigitalLumin Digital is a fintech company specializing in cloud native digital banking solutions.
Full-stack Engineer25 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor
Software Engineer developing scalable web applications at Lumin Digital
AWSCloudDockerEntity FrameworkHibernateJavaMicroservicesSQLTypeScript
Full-stack Engineer25 days ago
Full TimeRemoteTeam 1,001-5,000Since 2012H1B Sponsor
Senior Software Engineer building scalable systems for Coinbase's onchain platform
Distributed Systems
