• Lead the End-to-End Implementation Process: Serve as the primary internal project manager for all new lender onboarding projects, from kick-off to post-launch hand-off. • Manage Project Timelines and Deliverables: Develop and maintain comprehensive project plans, oversee implementation timelines, and manage key deliverables to ensure lender launches are executed on time and with high quality. • Facilitate Cross-Functional Alignment: Coordinate and align internal stakeholders (including Sales, Product, Engineering, and Operations) to execute on implementation tasks, manage dependencies, and troubleshoot integration issues proactively. • Configure and Prepare Lender Data: Accurately maintain and configure lender information within internal systems, including rates, programs, documentation, and operational parameters, ensuring data integrity for launch. • Own Documentation and Knowledge Transfer: Develop and maintain internal and external documentation, including integration workflows, configuration guides, and troubleshooting steps, to ensure a smooth transition to ongoing operations. • Identify and Mitigate Risks: Proactively identify potential risks, roadblocks, and issues during the implementation lifecycle and develop and execute effective mitigation strategies. • Gather and Translate Feedback: Collect and document lender feedback during the onboarding process, translating recurring issues and opportunities into clear, actionable product or process improvement recommendations for internal teams. • Support Pre-Launch Testing: Coordinate and participate in User Acceptance Testing (UAT) and system validation to ensure the successful and accurate integration of the lender's systems with our platform.