• Lead the Payment Solutions technical team in designing and implementing scalable payment solutions • Oversee current payment technology stack and drive optimization of existing solutions • Spearhead the evaluation and implementation of a second payment solution to handle non-claims based payment types • Ensure payment systems architecture can scale to support $2B+ in annual payment volume • Drive automation initiatives to eliminate manual processes between market leaders, central business owners, Payments and Finance teams • Manage and develop initial team of 3 direct reports • Build strategic hiring plan and organizational structure to scale the Payments team • Define roles, responsibilities, and career progression paths for expanding payment operations team • Foster a culture of technical excellence, continuous improvement, and operational reliability • Design standardized, scalable workflows for all payment types currently managed • Develop technical specifications and requirements for payment processing improvements • Create systematic approaches to bank reconciliation processes to address current pain points • Establish playbook to facilitate standing up new payment types • Partner with Security team to ensure payment solutions meet standards • Collaborate with CRG team on regulatory requirements and governance frameworks • Work closely with Growth, Provider Networks, and Finance teams • Manage vendor relationships for payment technology solutions • Develop technical roadmap for payment solutions that aligns with business growth projections