• Collaborates and works with project sponsors and Operations stakeholders to gather process details and workflows • Assist the Operations team in day-to-day tasks spanning various activities throughout the organization, emphasizing process enhancement, data and business analysis, corporate initiatives, and documentation • Acquire proficiency in navigating C1’s intranet; editing and indexing techniques to update the Operations intranet page effectively • Gather, interpret, and analyze extensive datasets and databases to derive insights • Learn and demonstrate proficiency in utilizing internal software systems • Cultivate a culture that champions continuous improvement and embraces positive change in alignment with C1's mission and vision, furthering its tradition of excellence • Actively participate in departmental and team meetings • Fulfill additional responsibilities or duties as reasonably assigned by C1 to contribute to the operational and financial success of the Company • Understand data analytics and workflow processes associated with product renewals and managed services