• Lead and manage the business development sales team across the North American market • Establish clear performance expectations and sales targets • Monitor and manage team performance through weekly pipeline inspections • Provide feedback, skill development, and career growth support to sales team members • Oversee pipeline development, opportunity progression, and forecast accuracy • Ensure disciplined use of CRM systems and adherence to defined sales processes • Oversee account planning and business development strategies • Serve as a key liaison between Sales and internal partners including Marketing and Product