Softheon

Cloud Solutions that Simplify Operations for Health Plans and Gov't Health Agencies https://www.softheon.com/connector/

Business Operations Analyst

Full TimeRemoteTeam 201-500Since 2000H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

15 days ago

Salary

$55K - $62K / year

Bachelor Degree1 yr expEnglishSQLTableau

Job Description

• Collect, analyze, and interpret data to identify trends and insights that can inform business decisions and drive operational improvements. • Assist in identifying and implementing process improvements to enhance efficiency, productivity, and quality across various departments. • Generate and maintain regular reports on key business metrics, providing actionable insights to stakeholders and management. • Support project management activities, including tracking progress, identifying issues, and ensuring timely completion of project tasks. • Work closely with cross-functional teams, including finance, sales, marketing, and product development, to support business operations and align on strategic goals. • Conduct market research to stay informed about industry trends, competitive landscape, and emerging technologies relevant to the healthtech sector. • Maintain comprehensive documentation of processes, procedures, and analysis to ensure transparency and knowledge sharing within the team. • Ensure business operations comply with industry regulations and company policies, maintaining high standards of quality and integrity. • Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews. • Provide guidance and mentorship to team members within your department and across diverse functions.

Job Requirements

  • Bachelor's degree required, degree in STEM is preferred.
  • 1-3 years of experience in business operations or data analysis.
  • Experience in the healthcare or technology industry is a plus.
  • Experience within the STEM field is required.
  • Six Sigma Yellow Belt certification preferred. Must be willing to complete certification within first 90 days of employment.
  • Basic understanding of healthcare industry standards and regulations is desirable.
  • Strong analytical and problem-solving skills.
  • Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).
  • Excel experience is required.
  • SQL experience is highly preferred.
  • Ability to manage multiple tasks and prioritize effectively.
  • Attention to detail and a proactive approach to identifying and solving problems.
  • Eager to learn and grow within the company.
  • Team player with a collaborative attitude.
  • Strong organizational skills and ability to work independently.

Benefits

  • For this position we offer a base pay of $55,000- $62,000, plus equity (when applicable), variable/incentive compensation, and benefits.
  • Work from your home company with a one-time home office stipend
  • Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents
  • Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave
  • 15 days to discretionary PTO based on YOS
  • 9 additional paid holidays
  • Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities

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