• Own the broker experience strategy end-to-end • Set the vision, strategy, and roadmap for Spark’s broker-facing experience across the enrollment journey (Plan Fit → Quote → Enroll) and the highest-leverage adjacent workflows that improve quality and throughput. • Establish crisp product principles for broker experience: speed-to-enroll, reduced tab-switching, lower error rates, and defensible compliance evidence. • Make hard tradeoffs across speed, compliance, and outcomes; align execs and cross-functional leaders on sequencing. • Drive a cohesive experience for telephonic brokers and agencies where “the chain of enrollment” is naturally captured as part of the workflow (what was asked, shown, said, and attested). • Partner with Compliance to bake the scorecard and policy requirements into broker workflows so quality is enforced by the product—not by escalating headcount. • Identify friction that causes compliance risk (missing SOAs, incomplete disclosures, unclear handoffs) and design product guardrails that prevent it. • Manage two PMs with clear ownership boundaries, strong execution habits, and high standards for product craft. • Coach PMs on discovery, stakeholder management in a regulated environment, and writing specs that hold up under compliance scrutiny. • Build a healthy operating cadence (goals, metrics, roadmap reviews, learning loops) while maintaining urgency. • Define what success means in measurable terms (e.g., time-to-quote/enroll, conversion, error rate, compliance completion, misfit/RDR proxies where applicable, adoption of Spark as the primary workflow). • Instrument the product so we can learn quickly and make confident decisions (what’s working, what’s noise, what’s risky). • Ensure launches include rollout plans, enablement, and post-launch iteration so “shipped” becomes “used and trusted.” • Partner deeply across the org • Engineering & Design: build coherent systems, not one-off screens. • Compliance: convert policy into product rails and auditable evidence capture. • Ops / Success: ensure workflows reduce operational burden rather than shifting work onto customers. • GTM: ensure the broker experience supports selling on value (quality + productivity), not just pricing conversations.