• Provides leadership role for client and agency product teams • Responsible for the strategic development and implementation of integrated marketing programs as well as ensures that all professional activities are in line with the agreed upon strategic direction • Supervises creative development to ensure it adheres to the highest quality standards and communicates against strategy and objective across all communication channels • Serve as primary team interface with client product directors and directors of marketing strategy liaison with client on brand and business issues • Leads and supervises all activities between agency departments on the team • Reviews monthly and quarterly financial tracking reports with Operations lead and presents reports to client brand management • Formulates plans to extend business with established accounts • Supervises and participates in new-business development • Supervises account team members and monitors their performance both with their client counter parts and internally with other creative and operational departments. Distributes projects and reviews their progress continually to ensure professional growth is attained. • Effectively leads client engagement and ensures the organic growth of the business through client relations • Efficiently manages account budget, identifies areas of risk and provides solutions • Identifies process or procedure opportunities for improvements and suggests resolutions • Actively instills the company culture amongst the team • Excels at client relations to ensure that the client has the optimal customer service experience