• Performs a variety of routine support activities in the field service function • Responsible for providing troubleshooting and repairing of technical / mechanical equipment failures in the field • Assess and responds to situations using standard procedures in isolation and fixing problem equipment • Troubleshooting and repair of commercial and industrial floor cleaning equipment either in the branch shop or on location at a customer site • Completion of all required reporting of service work performed, time sheets, and other reports as set forth by the Branch Supervisor • Ensure all training and certifications required for position are maintained in an up to date and timely fashion • Ensuring spare parts stock level in van is kept at specified levels