• Expedite and maximize payment of insurance medical claims by contacting third-party payors and patients including resubmission of claims, corrected claims, appeals, etc. • Complete post service denial tasks in accordance with established productivity and performance standards. • Collaborate with management in developing a plan to reduce aging of accounts with efficiency and maximum results. • Effectively communicate and collaborate with management to determine escalation of denied claims. • Identify claims processing issues upstream for denial prevention. • Demonstrate the expertise of all payors, including Medicare, Medicaid, and commercial payors. • Assist with knowledge sharing, payor, and department training, and provide support to other team members as advised by the manager and/or supervisor. • Identify, analyze, and escalate trends impacting AR collections. • Execute special projects to improve AR performance, as assigned.