• Responsible for setting the strategic direction, operating model, and execution discipline for Humana’s Consumer Digital experience organization. • Ensure that digital strategy is aligned to Humana’s mission and translated into measurable outcomes for member and patient experiences. • Partner closely with Experience Design, Digital Product, Platforms & Capabilities, Technology, Marketing, and Line of Business leadership to simplify the digital ecosystem. • Drive prioritization of digital investments based on outcomes and NPV analysis. • Define and evolve the operating model for digital experience organization. • Manage portfolio health including selecting, prioritizing, funding, governing, and optimizing products. • Establish clear intake and decision-making processes across initiatives. • Leverage the product development lifecycle to drive execution rigor across the digital experience portfolio. • Develop and execute product management training playbook. • Define and operationalize OKR/KPI frameworks and build performance reporting.