• Lead a team that manages stale-dated payments and unclaimed property process • Investigate, locate, and reunite owners with forgotten assets • Ensure compliance with state laws • Monitor internal systems and coordinate with claims staff on payment issues • Champion compliance, process optimization, and resolution of complex issues • Manage high transaction volumes and build strong internal partnerships • Safeguard financial integrity in a regulated insurance setting • Integrate operational banking tasks with strategic financial controls • Ensure precise handling of sensitive claim-related records and adherence to industry regulations • Reconcile accounts, audit, track assets, and manage legal/regulatory reporting