• Responsible for generating specifications for and coordinating development and delivery of custom report requests • Ensuring clients are well versed on Jaspersoft functionality in time for conversion. • Co-leads projects and handles multiple reports conversion projects while also supporting requests from existing clients. • Supports quarterly report updates and documentation releases. • Works closely with the development team to ensure necessary information is gathered. • Maintains steady progress on client delivery. • Facilitates client meetings and ensures all client custom reports are delivered and tested successfully. • Manages client expectations effectively. • Responsible for learning, understanding, and practicing basic concepts of standard reports, Jaspersoft, filters, drag and drop requests, KeyStone work areas, and table dictionary. • Interacts with clients and internal resources with a high level of professionalism and diplomacy.