• Analyze system performance using APM and distributed telemetry data to identify sources of instability • Improve scalability, reliability, and performance through software enhancements and patching • Develop tools and automation to streamline the DevOps pipeline • Design and manage infrastructure in both data center metal environments and in the public cloud • Conduct predictive failure analysis and disaster planning • Administer and configure databases and key-value stores with a focus on uptime and performance • Analyze complex systems to identify operational surprises and minimize downtime • Participate in incident response and produce postmortem reports • Collaborate with other engineering teams