• Architect Customer Agents: Design and deploy production-grade agents that handle technical support queries, troubleshoot integrations, and guide users through complex onboarding flows. • Drive Case Deflection: Analyze customer friction points and build self-service AI systems that significantly reduce support volume while improving the quality of the customer experience. • Own the Domain: Act as the product owner and the technical muscle proactively identifying opportunities for improvement, propose architectures, and own the full lifecycle of the systems you build. • Dogfood the Stack: Be a key member of the feedback loop for our product team, identifying gaps in our frameworks and contributing back to the LangChain and LangGraph open-source ecosystem. • Build Onboarding Workflows: Develop "AI-native onboarding" experiences that help enterprise customers move from prototypes to production faster by automating documentation retrieval and code generation.