Pavilion
The premier community for B2B go-to-market leaders
Director of People
People OperationsPeople OperationsFull TimeRemoteTeam 11-50Since 2016H1B SponsorCompany SiteLinkedIn
Location
New York + 1 moreAll locations: New York, Massachusetts
Posted
24 days ago
Salary
$135K - $150K / year
7 yrs expEnglish
Job Description
• Own Pavilion’s hiring philosophy and maintain an uncompromising bar for talent quality.
• Design and continuously refine structured, high-signal interview processes.
• Partner with hiring managers to ensure every hire is intentional, accretive, and aligned with Pavilion’s standards.
• Personally lead or tightly oversee hiring for ~5–10 roles per year, including strategic backfills.
• Hold hiring managers accountable to preparation, rigor, and decision quality.
• Design and manage Pavilion’s performance review process, ensuring clarity, fairness, and high expectations.
• Build clear professional development paths that help employees grow their skills, impact, and careers.
• Support managers in delivering direct, thoughtful feedback and coaching.
• Create systems that reward high performance while addressing underperformance decisively and humanely.
• Act as a steward of Pavilion’s culture: high standards, hard work, mutual respect, and care for the whole person.
• Ensure employees feel supported, challenged, and well taken care of in exchange for doing meaningful, demanding work.
• Proactively identify friction, burnout risk, or morale issues and address them early.
• Inject fun, connection, and humanity into the day-to-day employee experience.
• Own planning and execution of Pavilion’s in-person team experiences, including at least one major US-based company offsite annually.
• Design retreats that strengthen trust, alignment, and shared ambition—not just social time.
• Own core People processes and policies with a bias toward clarity and simplicity.
• Ensure Pavilion operates with professionalism, consistency, and legal compliance without becoming bureaucratic.
Job Requirements
- 7+ years of experience in People, Talent, or Organizational Leadership roles, including ownership of hiring and performance systems.
- Proven ability to build and maintain high hiring standards in a growing company.
- Experience partnering closely with senior leaders and holding peers accountable.
- Strong judgment, discretion, and emotional intelligence.
- Comfortable operating as a hands-on individual contributor with light external leverage.
- Bias toward clarity, directness, and action.
- Preferred: Experience in high-performance, founder-led, or professional services / membership / SaaS environments.
Benefits
- Competitive salary
- Equity in a profitable, mission-driven company
- Comprehensive health benefits
- Professional development budget
- Flexible, remote-friendly work environment
- Access to Pavilion membership and education
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