• Manage direct sales process for strategic retail vertical opportunities in Enterprise Retail Management Software. • Develop close relationships with key target customers. • Maintain and grow Channel Partner Network to maximize indirect revenue beyond current growth rates and exceed targets. • Develop partner network strategy to expand market reach. • Support and drive sales activities as a Channel Sales Manager. • Manage full sales cycle from inbound conversion to closure and post-sale upselling. • Develop effective sales plans ensuring revenue and sustainable growth. • Meet and exceed regional revenue and profit targets; provide accurate and timely sales forecasts. • Gather market information to analyze competition and consumer/market trends. • Establish strong customer relationships based on customer requirements and industry trends. • Manage customer relations with Quarterly Customer Business Reviews. • Own opportunity management and contract negotiation processes including proposals, contracts, pricing for licenses and services. • Create and drive Demand Generation Strategy for retail industry. • Grow retail software business through strategic lead generation, research, and cold outreach (phone and email). • Collaborate with management to refine sales strategy, messaging, and process. • Interact with Marketing, Professional Services, Global Support and Product Management. • Continuously assess and validate channel partner needs. • Provide technical and commercial support to indirect partners. • Support regional commercial and marketing plan to accomplish growth targets. • Work closely with Regional Head and Executive Management to execute business objectives. • Provide feedback, market intelligence and recommendations to improve market penetration. • Manage weekly forecasting for all direct and channel partner leads and opportunities. • Update CRM with forecast and strategic customer data. • Collaborate with marketing and product management to ensure high-quality partner training. • Build and influence relationships at all levels, including C-Level.