• Detect and respond to security threats across network, systems, and cloud environments. • Troubleshoot and resolve complex technical issues, performing root cause analysis to prevent future incidents. • Act as an escalation point for unresolved alerts/issues. • Mentor SNOC Engineer I team members and assist with technical development. • Create and improve Standard Operating Procedures (SOPs) and knowledge base documentation. • Collaborate on projects to integrate new technologies and improve reliability. • Support compliance initiatives (CMMC, SOC 2, ISO 27001). • Investigates and responds to complex security alerts (lateral movement, privilege misuse). • Performs root cause analysis and recommends remediation actions. • Maintains and tunes SIEM and EDR detections to improve accuracy. • Supports proactive security initiatives (threat hunting, detection engineering). • Mentors Engineer I in effective triage and investigative techniques. • Collaborates with clients and internal teams on remediation plans.