Director, Growth & Retention

Full TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

12 days ago

Salary

Not specified

10 yrs expEnglish

Job Description

• End-to-End Growth Ownership: Own acquisition, activation, and retention strategy across all paid channels and lifecycle surfaces, with accountability for revenue growth, LTV, and efficiency. • Audience-Specific Growth Strategy: Define and scale differentiated growth approaches for Brands, Creators, and Shoppers, while identifying shared levers, infrastructure, and learnings across audiences. • Paid Growth & Lifecycle Integration: Unify paid acquisition and retention into a cohesive system, ensuring acquisition quality and long-term engagement are tightly linked. • Cross-Functional Leadership: Partner closely with Product, Product Marketing, Sales, Partnerships, and Revenue leaders to align growth strategy with roadmap priorities, GTM initiatives, and activation success. • Growth Operating System: Establish north star metrics, funnel KPIs, cohort-based reporting, and experimentation frameworks that drive clarity and accountability across the org. • Experimentation & Optimization: Lead a rigorous test-and-learn roadmap across channels, audiences, and lifecycle moments, scaling what works and sunsetting what doesn't. • Forecasting & Investment Strategy: Own growth forecasting, budget allocation, and executive-level performance narratives, ensuring spend scales responsibly alongside signal quality and product readiness. • Team Leadership: Build, manage, and develop a high-performing team across growth, paid media, and lifecycle, setting a high bar for strategic thinking, execution, and ownership.

Job Requirements

  • Proven Leadership Experience: 10–15+ years in growth, performance marketing, or lifecycle roles, with senior-level ownership of revenue-driving outcomes.
  • Full-Funnel Expertise: Demonstrated experience owning acquisition and retention together at scale, not as siloed functions.
  • Multi-Audience Fluency: Experience operating across multiple customer segments or business lines with distinct needs and economics.
  • Analytical Rigor: Deep comfort with growth metrics, experimentation design, cohort analysis, and translating data into clear strategic decisions.
  • Product & GTM Partnership: Strong track record of influencing product direction and GTM strategy through insight and collaboration.
  • People Leadership: Experienced manager of senior ICs and managers, with a talent for building teams, developing leaders, and scaling functions.
  • Builder Mindset: Comfortable in ambiguity, energized by complexity, and motivated by building durable systems that scale.

Benefits

  • Medical & Dental Coverage at 70%
  • Equity in ShopMy
  • Flexible PTO
  • 14 weeks of parental leave
  • Wellness & Social Stipend
  • Technology Stipend
  • Learning & Development Stipend
  • 401k program (3% automated contribution from ShopMy!)
  • Wellhub Membership
  • Company retreats
  • Opportunity to monetize your influence- all employees build out a ShopMy page!
  • Birthday PTO

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