• Supervise day-to-day team performance, conduct 1:1’s and performance assessments. • Responsible for reviewing and approving time sheets and time off requests. • Receive, merge and track quality, productivity, and feedback for all team members. • Provide a summary of productivity findings on a daily basis, including education on time management and best coding practices. • Provide coaching and feedback on achieving production and quality standards of the role. • Report trends for education opportunities to management for review and/or action. • Motivate team members through effective training, supplemental materials and coaching to improve quality and production. • Apply guidelines and concepts as indicated. • Serve as resource and subject matter expert to staff. • Ensure compliance with HIPAA regulations and requirements. • Completes all special projects and other duties as assigned.