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Microsoft Dynamics 365, Consultant II
Location
United States
Posted
23 days ago
Salary
$66K - $89K / year
Job Description
Job Requirements
- Assist in client CRM projects through assigned phases or workstreams, including sales, planning, design, implementation, configuration, testing, deployment, training, and support, while following established project plans and methodologies.
- Translate business requirements into documented functional and technical specifications, user stories, and configuration designs for assigned solution components.
- Configure, test, and deploy Microsoft Dynamics CRM solutions and related applications, including creation and execution of test scripts and support of user acceptance testing in coordination with project leadership.
- Demonstrate completed functionality to internal team members and clients, and support end-user training and documentation for implemented features with review and support from senior team members
- Maintain clear, professional communication with internal and client stakeholders, escalating risks, scope concerns, and timeline issues to project leadership as needed.
- Mentor Consultant I team members through knowledge sharing and day-to-day guidance, supporting their technical and professional development.
- Provide urgent on-site or remote support when critical issues arise, coordinated with project leadership.
- Support business development efforts through scoping, configuring, and demonstrating the CRM solution and other marketing efforts through events, webinars, whitepapers, and blogging
- Assist in the development of work plans, proposals, and engagement letters in preparation of client projects
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