Overview Smartling was founded 16 years ago to make localization and translation seamless. Today, Smartling is profitable and backed by Battery Ventures, a global technology-focused investment firm, supporting company growth and expanding our market share and leadership position. We are the only cloud-based, AI-enabled translation platform that combines a Neural Machine Translation Hub and professional language services, empowering teams to collaborate in real-time to create experiences customers love. We are seeking an experienced Product Manager who can take charge and work with our customers and internal stakeholders to define and build features to optimize work. You will work directly with engineering, service, and customer teams to build requirements and shape the future of our tools for customers. Own, define, and execute on your Roadmap - aligning it to the company strategy Validate and prioritize all incoming feedback to find features that will help us achieve our vision Support our Customer Success and Support teams with any customer questions Work with our Documentation and Training team to develop internal and external communication material Stay up to date with competitor tools and offerings You Have 5+ years of product management or project leadership experience Technical experience in understanding data tools such as Looker and MySQL Knowledge of using AI/LLMs in a product Technical experience and a thorough understanding of file types such as JSON, XML, and HTML Understanding of Product Design fundamentals and SaaS User Experience patterns Ability to clearly and effectively communicate with different stakeholders - connecting with customers, end users, vendors and internal teams Experience investigating user problems and needs and translating them into actionable themes that drive towards the Product Vision Comfort level making decisions with the knowledge at hand Experience partnering closely with design and engineering - getting to know the details of the design and technical solution Prior experience in prioritizing features and working with development teams in defining requirements and developing a Roadmap A home office setup conducive for working remotely, and the ability to work effectively as a remote team member* Preferred but not required Previous experience working with localization software or involvement in localization processes Technical knowledge - understanding the development of web apps, both Backend and Frontend You are Systems thinking - you are excited about working with complex interconnected systems Curious - you are a lifelong learner - constantly ask questions to dig deeper into use cases and how our technical solution could work Visionary - you can clearly articulate a vision for our platform and produce a clear roadmap on how to get there Leader - you are ready to lead and inspire teams across multiple departments to deliver on your Vendor vision Enthusiastic - you are ready to dig in and be the driving force! - get messy, experiment, and learn from the features you release You Will Enjoy Freedom 🏡 - we are remote first Growth  - an opportunity to learn and advance your career Wealth 💰 - we offer a competitive salary and 401(k) + company match Wellness - medical, dental, and vision insurance for you and your family Balance - flexible PTO + 11 holidays; generous parental leave Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral program and Apple equipment We are considering candidates based in Eastern or Central time zones at this time. Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. We use E-verify platform for the work authorization verifications. *To work from home, you must have a strong internet connection, quiet space, and a professional (distraction and clutter-free) background. The US pay range for this role is $ 150,000-165,000. Final offer amounts are determined by multiple factors, including geographic location, candidate experience and expertise, and may vary from the amounts listed.