Delivering care that changes people's lives. 1-877-HOPE123
Contact Center Specialist II
Location
Illinois
Posted
25 days ago
Salary
$16 - $23 / hour
Seniority
Senior
Job Description
Job Requirements
- Bachelor’s degree in human services, psychology, social services, education or related field preferred
- Minimum of 4 years of experience working in health care, customer service, or other contact center setting
- Prior experience using an EMR, CRM, and/or scheduling software a plus
- Experience with telehealth communications tools including, but not limited to, Zoom.
- Proficiency in basic computer hardware functionality and skilled in computer software functionality.
- Regular and reliable attendance is required.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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