The National Director is responsible for developing the national strategy in support of Client Experience, Operations and Go to Market Strategy to support regional execution across the designated business segment or operating group. POSITION SUMMARY: The National Director is responsible for developing the national strategy in support of Client Experience, Operations and Go to Market Strategy to support regional execution across the designated business segment, specialty area, or operating group. PRIMARY RESPONSIBILITIES: In conjunction with the President and other senior leaders, develop the National Go to Market Strategy, with fully supporting national resources for regional execution Partners with the Sales to foster a sales culture and to provide world class sales enablement to create an environment where advisors have the necessary support to sell new business. Leads new business support with Sales Leaders and Advisors, with a focus on largest, most complex clients Establishes performance expectations for focus area with accountability measures Establishes workflows for national and regional engagement of value-add resources in support of new and renewal business. With Marketing, creates consistent set of client-facing documents and ensures appropriate usage within brand guidelines. Establishes national expectations by role within CRMG, defining the expectation of performance, and creates visibility for regional reporting. Develops national framework for regional execution of talent cultivation strategy Maintains deep insurance company partner relationships at all levels Works with leaders to drive regional State of the Client execution, including engaging on identified at-risk clients to ensure value proposition execution and retention implements framework for regional execution of Peace of Mind Timeline and Client Stewardship Effectively recruits, coaches, mentors, manages, and assists in the professional development of team members to develop bench strength. Builds and sustains a high-performance culture through attracting, developing, and retaining a highly motivated and effective team. Inspires loyalty and commitment necessary to maintain motivated, productive, and competent colleagues. Responsible for executing national compensation and T&E within budget. Establishes and maintains national NPS strategy with regional execution Represent Baldwin at national events and supports regions in efforts to recruit world class talent. Create and foster collaboration among colleagues across different teams to continuously hone our edge Responsible for creating and supporting a culture that is aligned with our Azimuth and supports our stakeholders. MANAGEMENT AND SUPERVISORY SCOPE: Effectively recruits, coaches, mentors, manages and assists in the professional development of team members to develop bench strength. Builds and sustains a high-performance culture through attracting, developing, and retaining a highly motivated and effective team. Inspires loyalty and commitment necessary to maintain motivated, productive, and competent colleagues. FINANCIAL AND BUDGET ACCOUNTABILITY: No EDUCATION AND EXPERIENCE REQUIREMENTS: OTHER REQUIREMENTS: Frequent travel is required (75% or greater) SPECIAL WORKING CONDITIONS: Fast paced multi-tasking environment IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract.  The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization.  All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons. EEOC (STATEMENT): The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct. Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.