Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.
Platform Product Manager, Banking Services
Location
California
Posted
19 days ago
Salary
Not specified
Job Description
Job Requirements
- Collaborate closely with engineering to design resilient architectures for critical banking flows, ensuring we can keep money moving even in the face of partner outages, regional incidents, or internal failures.
- Deeply understand financial and regulatory constraints (e.g., NACHA rules, safeguarding requirements, open banking / 1033 obligations) and translate them into product and platform requirements that keep Block compliant while enabling great customer experiences.
- Drive cross-functional programs that may span multiple Block brands (Cash App, Square, Afterpay), and functions (financial operations, risk, compliance, treasury), aligning priorities, sequencing work, and clearly communicating progress and trade-offs.
- Use data to improve platform performance: own KPIs and OKRs for your product domain (e.g., success rates, GPV, return rates, latency, cost efficiency), instrument the platform to measure them, and feed insights back into your roadmap and prioritization.
- Contribute to our operating model by bringing clarity to charters, JTBDs, and SLOs for your area, and by helping improve shared planning and prioritization processes across Block Financial Platform.
- You Have
- 5+ years of product management experience or equivalent, including experience shipping complex, backend or platform products at scale.
- Experience in at least one of: payments, banking, financial platforms, or highly regulated infrastructure, with a desire to go deep on bank transfers and global money movement.
- A system-thinking mindset and technical fluency that allow you to work closely with senior engineers, understand service architectures, and translate product goals into pragmatic technical requirements and trade-offs.
- Ability to prioritize ruthlessly across KLO / run-the-business work, strategic platform investments, and new product enablement, using data and clear frameworks to make and communicate trade-offs. Highly preferred: Experience working in a high growth B2B or B2C FinTech or Finance business.
- A collaborative, low-ego working style with a track record of building strong partnerships across engineering, operations, finance/treasury, compliance, risk and partner product teams - especially in matrixed organizations.
- Excellent written and verbal communication skills, including the ability to simplify complex technical and regulatory topics for diverse audiences and to drive alignment with senior stakeholders across Block.
- An analytical and metrics-driven approach to decision-making; you are comfortable defining KPIs, digging into dashboards, and using both quantitative and qualitative insights to guide your roadmap. Curiosity, ownership, and a bias for action - you are excited by ambiguity, move quickly while bringing others along, and care deeply about building resilient, long-lived financial infrastructure that earns our customers' trust.
- Like us, you'll be deeply committed to delivering positive outcomes for users and passionate about shaping the future of Cash App, Square and Afterpay!
- We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
- We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
- Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
- Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
- To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
- Zone A:
- $163,600 - $245,400 USD
- Zone B:
- $155,400 - $233,200 USD
- Zone C:
- $147,300 - $220,900 USD
- Zone D:
- $139,000 - $208,600 USD
- Application Guidelines
- Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
- Use of AI in Our Hiring Process
- We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
- Contact us here with hiring practice or data usage questions.
- Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
- Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people.
- Square
- makes commerce and financial services accessible to sellers.
- Cash App
- is the easy way to spend, send, and store money.
- Afterpay
- is transforming the way customers manage their spending over time.
- TIDAL
- is a music platform that empowers artists to thrive as entrepreneurs.
- Bitkey
- is a simple self-custody wallet built for bitcoin.
- Proto
- is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
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