Posting Type Remote/Hybrid Job Overview The Customer Success Management team partners with our customers to help them achieve measurable outcomes using the Relativity suite of products. We play a critical role in driving product adoption, demonstrating return on investment (ROI), and ensuring customers realize long-term value across their Relativity journey. This role is a hybrid Customer Success position that combines ownership of a small set of Corporate Enhanced Tier accounts with structured, project-based adoption support for Corporate Standard Tier customers. Job Description and Requirements The expected salary range for this role is between following values: $67,000 and $101,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention Strategies, Sales, Training Delivery