Fyxer AI is your inbox & meeting partner that understands how you write, thinks like you do, and handles the admin you don't enjoy. We draft email replies in your exact tone of voice, organize your chaotic inbox, and create detailed meeting notes that capture everything you need. Get started in just 30 seconds with our 7-day free trial. No credit card needed. Works seamlessly with Gmail, Outlook, Teams, Google Meet, and Zoom. Join thousands of professionals who've already taken back their day, one email at a time.
Senior Customer Support Specialist
Location
Texas
Posted
21 days ago
Salary
$75K / year
Job Description
Job Requirements
- 5+ years in customer or technical support, within a B2B SaaS environment
- Strong written and verbal communication skills
- Strong troubleshooting skills
- Curious, coachable, and driven to exceed goals
- Startup-ready: adaptable, fast-moving, and hands-on
- Experience with customer support tools such as Zendesk, Intercom, Jira, Linear, others
- A genuine opinion and interest in AI and the future of work
Benefits
- Private medical
- Pension
- Lunch provided everyday
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Customer Service Representative
Globe LifeAt AO Globe Life, we don't just provide a place to work; we provide a place to grow. We focus on developing our people from the ground up, ensuring you have every tool necessary to build a long-term career. We have pioneered a virtual culture that combines the best of professional development with the freedom of a modern workspace.
Respond to policyholder and agent inquiries via phone and email, process account changes and documents, scan/index materials to OnBase, investigate complaints and potential fraud, assist with mail and outgoing correspondence, complete training, and support team workflow and assigned projects.
Customer Operations Administrator
Stream Data CentersWe believe that deploying data center capacity should be a great experience.
We are seeking a motivated and detail-oriented Data Center Customer Operations Administrator to join our dynamic team. In this role, you will be responsible for supporting the Director of GAM + Business Operations and ensuring excellent service deliver...
Senior Manager, Customer Experience
CareMessageCareMessage is the largest patient engagement platform for underserved populations in the United States.
Senior Manager for Customer Experience leading operational execution at CareMessage.
Supervisor, Customer Experience
Blue Stream FiberBlue Stream Fiber has been serving Florida for over 45 years with amazing Internet, TV and Phone services.
Customer Experience Supervisor overseeing team performance and customer service operations
