• Managing the full-cycle recruitment for professional healthcare licensed agent hires within a specific business segment • Sourcing, interviewing and selection of candidates while promoting a work environment that openly embraces individuals with diverse backgrounds and experiences • Actively search for the brightest healthcare licensed agents utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values • Develop effective sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, and other relevant passive recruitment methods • Partner with Recruiting Director and hiring managers to understand the skills and background required for each Healthcare Licensed program opportunity • Provide expert advice and coaching throughout the recruitment process • Lead Healthcare licensed agents through the recruiting process and ensure a fair, timely, transparent applicant experience that reflects our mission, purpose, vision and values of extraordinary customer (candidate) experience • Actively utilize all recruitment channels to form a knowledge base of where to find the health licensed agent candidates for each campaign and role and consistently generate a healthy pipeline of high-quality candidates • Guide HR Partners and Hiring Managers on candidate sourcing, recruitment channels and market conditions • Utilize best practice methods, communications and processes which reflect our principals and standards of a world-class talent acquisition organization • Develop a thorough understanding of TTEC, our value proposition, our segment and our values to qualify candidates and articulate our business