• Implement solutions to support the Exchange Online environment, in addition to on-premises mail attribute management with Exchange Server • Provide support for the secure email gateway solution, Proofpoint Email Protection, collaborating closely with the cyber security and operations teams to maintain daily activities • Maintain and optimize internal SMTP relaying, utilizing Proofpoint Secure Email Relay • Administer M365 tenant settings and collaborate with both IT and other business areas for product integrations • Support Microsoft Purview solutions such as Data Loss Prevention, Sensitivity Labels, Retention Policies, Records Management, and aid in expanding adoption of additional components • Support Microsoft Defender solutions such as Email policies and rules, Cloud Apps, and broaden our use of additional components • Support the implementation of other 3rd party data security tools • Provide tier three support to aid in troubleshooting and root cause analysis for M365 and email-related issues • Utilize PowerShell for settings changes, reporting, and automation • Document configurations, procedures, and best practices • Monitor Microsoft Message Center and product roadmaps for relevant features and changes • Communicate project status to customers and update project tracking tool regularly • Directory services: Active Directory, Entra ID