• Lead complex discovery engagements with internal stakeholders to understand business objectives, workflows, and constraints • Facilitate executive-level discussions to define solution vision, scope, and success criteria • Translate ambiguous or high-level business needs into clearly articulated solution strategies • Prepare and deliver advanced product demonstrations and solution walkthroughs tailored to enterprise use cases • Own end-to-end solution architecture for complex, multi-system implementations • Translate business and user requirements into scalable, secure, and maintainable technical designs • Define and maintain reference design standards and best practices for solution engineering • Collaborate closely with engineering, QA, and professional services teams to resolve complex solution challenges • Guide stakeholders through solution onboarding, adoption, and optimization