• Design, Develop and modify network solutions providing exceptional client experience while ensuring the integrity of service delivery. • Internal interaction with members of the sales, sales engineering, and project management teams. • Create, modify, and maintain engineering process, workflows, and documentation. • Support customers through service acceptance by troubleshooting service issues during turn up (e.g., throughput, routing and other customer-related support issues) providing timely resolution. • Coordinate with internal stakeholders and external parties with effective use of resources and timely delivery. • Collaborate with peers and colleagues within Engineering, Service Delivery and Operations.