Customer Success Director
Location
California + 3 moreAll locations: California, New York, North Carolina, Massachusetts
Posted
19 days ago
Salary
$160K - $210K / year
Job Description
Job Requirements
- Significant experience in a Technical Services, Managed Services and/or Outsourcing environment
- Significant experience in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment in a senior managerial role
- Significant experience in sales and client engagements at senior manager level within a commercial service offering environment
- Extensive experience working in a global matrixed environment working heavily with cross functional teams
- Experience managing a P&L
- Excellent communication (verbal and written), organizational skills, time management, relationship management, and presentation skills
- Experience working with enterprise and global clients
- Bachelor's degree or equivalent in business management or related field
- Certification and/or working knowledge of ITIL practice.
Benefits
- Medical, dental, and vision insurance
- Flexible spending or health savings account
- Life and AD&D insurance
- Short-and long-term disability coverage
- Paid time off
- Employee assistance
- Participation in a 401k program with company match
- Additional voluntary or legally required benefits
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