• Engage confidently with executive-level stakeholders, demonstrating strong communication and influence. • Actively listen to client needs to shape customized service solutions and convey the value proposition effectively. • Lead and manage the full lifecycle of new site implementation—transitioning from sale close to operational handoff. • Develop, track, and execute project plans that drive the site toward a successful “go-live” date. • Coordinate cross-functional teams to ensure timely delivery of startup milestones, resources, and client requirements. • Maintain strong documentation processes to ensure a detailed, effective, and comprehensive transition to operations. • Monitor competitive landscape and market trends to enhance site launch strategies and client positioning. • Develop action plans that align with KPIs and ensure successful site implementation outcomes. • Partner with internal and external stakeholders to deliver a best‑in‑class new client experience. • Demonstrate passion for delighting new clients by ensuring smooth, efficient, and value‑rich onboarding. • Maintain robust market intelligence to guide sales decisions and site rollout strategies. • Collaborate with business development, operational leadership, and project teams to support continuous improvement in startup processes.